User Agreement & Terms of Service

Please read our full terms of use at this link

The following User Agreement & Terms of Service detailed below state the Agreement you enter into with us upon use of this Site. Your visit to this Site and purchase of any product binds you to the following Terms and Conditions set forth. We reserve the right to change the Terms of this Agreement at any time without notifying you. Please read through the following User Agreement & Terms of Service before using the Site.
Please note that any payment over 1,500 USD (by credit card) will have to go through the credit card provider for confirmation and verifications of the transactions (before shipping the order). If the billing and shipping address are not the same we will have to cancel the transaction and issue full refund.


If you have placed an order with and wish to cancel it, you may do so within 2 hours of completing the order, as we usually process orders and ship them as soon as they come in. Processing time can vary between 1 – 24 hours, depending on the time and day of the week the order is placed.

Return Policy

We offer full refunds, minus the cost of shipping and any used gels, for products that have returned to us unopened and unused within 60 days from the date that the package was received. In order to begin the refund process, please be in touch with us at

Please be aware that the customer is responsible for covering the costs of shipping products back to us.

Please note that we are not able to accept returns or refund products such as gels and creams, that have been opened, under any circumstances. We sell aesthetic products for individual use that may not be used by anyone other than the buyer and can therefore not be resold.

If your item is damaged or defective, we will be happy to repair or replace it. Please email us with the problem before shipping the products to us, we may very well be able to help you via email communication.

Please note that we are not responsible for any delays in delivery caused by Customs inspections in the recipient’s country, nor are we responsible for any Customs duties, VAT, or sales tax charges you may be charged upon delivery.